IT Helpdesk Technician – We are hiring

IT Helpdesk Technician providing IT support

IT Helpdesk Technician will be tasked with providing IT support to all company end user’s helpdesk needs. These include meetings, events and conferences.

Key Responsibilities

  • Provide IT support to end-user’s helpdesk needs
  • Manage the Company’s communication channels
  • Ensure continuity of ICT infrastructure services
  • LAN Management
  • Operational improvements
  • Perform troubleshooting to diagnose and resolve problems

Education and Experience

  • A degree in IT a prerequisite
  • Work experience in an IT environment an added advantage
  • Thorough knowledge of computer software and hardware and a variety of internet applications, networks and operating systems
  • Knowledge of Programming and Database
  • Advanced knowledge and practical experience of Microsoft office package (Word, Excel, PowerPoint)
  • Knowledge of operations of standard office equipment

Knowledge, Skills and Attributes

  • Computer software, hardware and operating systems
  • Networking
  • Project Management
  • Stakeholder relations
  • Excellent communication skills
  • Contributes to maintaining the integrity of the organisation; displays high standards of ethics
  • Demonstrate high levels of Professionalism and a team player;
  • Ability to manage multiple priorities efficiently, and to maintain self-control while under pressure.
  • Integrity and ethics.
  • Well-developed organisational and planning skills.
  • Ability to communicate effectively orally and in writing;
  • Ability to manage multiple tasks simultaneously;
  • Excellent interpersonal skills; Driving skills; Innovative and quick thinking;
  • Ability to work under pressure; Attention to detail and Initiative;
  • High level of professionalism and sound judgment;
  • Experience working in multicultural environments;
  • Should be able to create a positive and productive work environment;
  • Excellent problem solving and analytical skills;
  • Good project management skills;
  • Subscribe to the Company Values of Respect, Collaboration, Teamwork, Excellence,
  • Accountability, Integrity, Creativity


To apply for this role, email your CV to

For more information about the IT Helpdesk Technician position, got to Placement Partner

If you have not been contacted for an interview within 2 weeks of the closing date, please assume that your application was unsuccessful.


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